Diverse endpoints and applications, different user and IT needs: Endpoint management poses increasingly significant challenges for companies. Our holistic Managed Modern Endpoint approach helps establishing the fundament for a secure, future-oriented modern workplace.
Managed Modern Endpoint (MME)
How to provide the modern workplace in a standardized, automated and secure way
Our holistic Managed Modern Endpoint approach
Today's modern workplace is constantly evolving. Not only are endpoints becoming more diverse with laptops, smartphones, tablets, virtual reality glasses, and various applications, but BYOD is also becoming more established. In addition, update cycles are getting shorter. This rapid pace of technological development increases the importance of endpoint management and security.
However, here's the next challenge: Many companies have too few IT staff members to handle the wide range of devices in use, support is often reactive, and decision cycles are too long. With a simultaneous increase in cyberattacks, there is a rising risk of errors that can cause high costs.
Building a holistic endpoint management strategy
In addition to these challenges, there is the apparent contradiction between the needs of users and IT: While some users want to access systems and files anytime and from anywhere and share them as part of collaboration, IT focuses on managed access and data protection while also striving to stay innovative.
Within the framework of holistic endpoint management, you need to answer the following questions:
- Use what you have: How can IT be strategic to business and leverage what it has, to do more with same or less resources?
- Guarantee safety: How to ensure security in a cloud enabled environment spanning a diverse set of devices?
- Allow mobility: How to manage mobile users operating from anywhere and anytime?
Main components of our Managed Modern Endpoint approach
Our Managed Modern Endpoint approach reconciles the needs of users and IT and addresses the diverse challenges of endpoint management through a holistic strategy. These are the main components:
Goal: A forward-looking workplace
Our goal is to work together with you to create a forward-looking workplace through a modern operations mode. This enables end-users by providing them with a consistent, personalized, and seamless experience. Simultaneously, IT is relieved of the burden of monitoring and managing endpoints thanks to automation while maintaining consistently high service quality and security. With our Zero Trust strategy, we make the security of your data the top priority. This mode offers you the following advantages:
- Standardized device lifecycle and operation
- Reduced IT workload and fully supported users
- Secure and modern devices
- Identified potential for cost and usage
Traditional
Location: In Offices, Stores
Support Model: In Person, High-Touch
Incident Management: Reactive, Manual
Support Channels: In Person, Phone
Lifecycle: System Ownership and Management
Modern
Location: Personalized and integrated anywhere
Support Model: Remote, Self-Service, Zero-Touch
Incident Management: Preventive, Self-Healing, Automated
Support Channels: Intuitive, Easy, Self-Service
Lifecycle: Simplified and Auto-Provisioned
Our services for your managed endpoints
With our Managed Modern Endpoint approach, we offer you 360° support in an all-around carefree package. Our services are based on standards but can be tailored to your individual needs at any time. By choosing novaCapta, you benefit from the following advantages:
Workplace-as-a-Service (WaaS) principle
Total bandwidth for managed endpoints
Managed Services included as a standard
Scalable, attractive flatrate model
Standardized solutions but tailored to your needs
Total know-how for IT topics in the novaCapta
How to realize a 360° service for endpoints
Holistic endpoint management is like a cycle that we repeat regularly together because we aim not to solidify your status quo but to continuously improve and proactively anticipate new challenges. The four main phases are as follows:
- Learn about the initial situation and define future standards
- Get the modern, secure workplace to the people
- Take care of users and operation
- Empower the process and ensure further transformation
Our approach for your transition
Our goal is to use our standardized approach as a starting point and tailor it to meet your individual needs.
Vision & Options
Envisioning
Workplace Strategy & Transformation
Strategy developing
Roadmap Design
Assessment & Planning
Transition & Transformation
Implementation
Happy to talk to you about our Managed Modern Endpoint Services
My team and I look forward to hearing from you and will be happy to advise you.
Sebastian Nipp
Head of Cloud Operations & Security
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