Change management for IT

We guide your employees through IT change so that new tools are used productively.

Why IT projects lose acceptance without change management

Whether M365 implementation, cloud migration or Copilot rollout: technology is often rolled out faster than the organization is ready for it. The result: low usage rates, resistance within teams and an ROI that takes longer than expected. 

More than 70% of digital transformation projects miss their goals not for technical reasons, but because employees are not brought along.

Mitarbeitende der novaCapta sitzen zusammen und unterhalten sich

Professional change management helps your IT investments deliver the planned value

Increase productivity

Your employees use new tools confidently in their day-to-day work instead of falling back into old routines.

Create acceptance

We create understanding for the change and foster the willingness to actively support new ways of working.

Reduce resistance

We take concerns seriously, provide guidance and make change understandable for teams.

Reduce project risks

We identify acceptance issues early and minimize risks before they endanger rollout and value creation.
  • Microsoft Solutions Partner in all Solution Areas

  • Microsoft Specialization: Adoption & Change Management

  • Prosci® certified

Certified expertise for your change project

Microsoft Specialization 

Microsoft has awarded novaCapta the Advanced Specialization for Adoption & Change Management. This confirms our proven expertise in change projects around Microsoft 365. As a member of the Microsoft Council for Adoption and Change Management, we are also closely connected to current developments and best practices. 

 

Prosci® Change Management certification 

Our change and adoption specialists are Prosci® certified, the globally recognized standard for professional change management. For you, this means a structured, proven approach that makes change plannable and focuses on measurable results.

Microsoft Modern Word Badge & Prosci Zertifizierung

Voices from successful change projects

raining is an important lever for us to support change and digital transformation comprehensively. With novaCapta, we have found a partner who supports us holistically and sustainably.

Reto Alberini Leader Business Information Center Birchmeier Group

The experts at novaCapta always put themselves in our position and responded empathetically to our requirements, the situation and the employees. From our point of view, it was a really good project collaboration.

Klaus Schaffranek IT Service Management RheinEnergie AG

Change management for IT: solid expertise, visibly proven

KZVK and VKPB: M365 implementation with change management

novaCapta supported KZVK and VKPB in the implementation of Microsoft 365, Teams telephony, SharePoint Online and Microsoft Teams. With a structured change and adoption approach, target-group-specific communication, training sessions and use case workshops, employees were actively supported and new ways of working were successfully embedded into everyday work. 

 

Read the case study

Ecclesia: Change Management as a Driver of Modern Collaboration

Together with novaCapta, the Ecclesia Group supported its transition to modern data storage in Microsoft 365 with a tailored change and adoption strategy. A clear change story, leadership workshops and targeted learning formats helped establish acceptance, secure data management and a collaborative way of working across the organization. 

 

Read the case study

Change management that works in everyday practice

New tools and processes only have an impact when employees understand them, use them confidently and support them. That is exactly why we combine three key success factors.

Tools that make work easier

Your employees receive the right tools to implement new processes efficiently, securely and productively in their day-to-day work.

Skills that create confidence

With targeted training and practical enablement, your teams learn how to use new solutions confidently and integrate them meaningfully into their work.

Mindset that creates acceptance

Clear communication and the active involvement of managers create trust, guidance and the willingness to support new ways of working.
Change management in IT

The building blocks for successful adoption

To ensure that new technologies are not only implemented but also used, we focus on clear communication, practical enablement and measurable adoption. For sustainable support beyond the end of the project, we also offer our M365 Adoption Service with multi-level packages.
Communication that provides guidance
We develop target-group-specific communication that informs, motivates and prepares your employees for the change, using the channels that work in your organization.
Multipliers who carry change into everyday work
We train internal contacts who support the rollout and further change measures in the long term, creating a sustainable structure that continues to have an impact beyond the project.
Training that creates confidence in application
From quick guides and explainer videos to live workshops: we train your employees in a practical way with a focus on concrete use cases from everyday work.
Measurement that makes progress visible
We measure usage rates and satisfaction, identify the need for adjustment and provide you with the figures your management needs to evaluate ROI.

Related services for your transformation project

Frequently asked questions about change management & adoption

For which IT projects does novaCapta offer change management?

We support change projects around the digital workplace: from the implementation of Microsoft 365 and Teams to cloud migrations and the transition to new applications. What matters is not the technology itself, but that your employees support the change.

We have already rolled out the solution, but usage is low. Can novaCapta also help afterwards?

Yes, our novaCapta Adoption Service for M365 is designed exactly for this. It provides continuous communication, support and enablement as part of M365 evergreening for sustainable adoption in your organization.

What makes novaCapta different from other change management providers?

We combine three strengths: deep Microsoft expertise, change management and technical implementation from a single source, as well as proven expertise through Microsoft Advanced Specialization and Prosci® certification. This means we support change not only conceptually, but all the way through to successful use in everyday work.

What is the best way to get started?

Our workshop for change & adoption is a proven starting point. In a compact format, we clarify your current situation, define goals and outline initial measures. Alternatively, you can book an initial consultation directly with our experts.

Your change project deserves an experienced partner

My team and I look forward to your inquiry.

Portraitbild von Carsten Schulz, novaCapta

Carsten Schulz

Head of Modern Work

novaCapta Intranet Angebote
Service

Our SharePoint-based intranet offerings

In the digital workplace, efficient communication platforms are essential to business success. SharePoint Online provides the perfect foundation for powerful intranets.

Service

Microsoft 365 License Consulting

M365 is constantly evolving, with new features, license plans and price adjustments. We help you keep an overview and get the most value from your M365 licenses.

Service

Digital Workplace: Effective Collaboration with M365

We support companies in the strategy, implementation, migration and optimization of Microsoft 365 as a digital workplace, with structure, security and practical relevance.

novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
Service

Successfully introducing Microsoft Teams in your company

To ensure Microsoft Teams creates real added value in your company, we combine governance, process integration, adoption and change management for a successful implementation in everyday work.

Gruppe von Geschäftsleuten in einer Besprechung vor einer SharePoint Site
Success Story

Grünenthal: Meeting agile process requirements with Nintex

Grünenthal has decided to enhance its SharePoint platform with Nintex Workflow, with the aim of optimising its internal business processes.

Case Study Windmöller & Hölscher und novaCapta
Success Story

Windmöller & Hölscher: From the cloud to the cloud

novaCapta, in partnership with Windmöller & Hölscher, is managing the migration from the IBM/HCL Connections Cloud to the Microsoft Azure Cloud and is rolling out Microsoft 365

Ecclesia Gruppe
Success Story

Ecclesia: Change management as a driving force

The Ecclesia Group has now embraced the world of Microsoft 365. With a clear change narrative, targeted workshops and bespoke formats, the entire organisation was successfully brought on board.

hands only of a woman opening her locked phone, entering the pin
Service

Identity & Access Management

Whether it's MFA, PKI, Zero Trust, SSO, or Microsoft Entra ID—we'll implement a comprehensive identity and access management solution for you using Microsoft technologies

Junge Frau sitzt an Tisch und arbeitet mit Tablet
Service

Azure Virtual Desktop and Windows 365

With Azure Virtual Desktop and Windows 365, you can create secure virtual workplaces for flexible work. novaCapta advises you on selection, architecture, and implementation.

novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
Service

Build successful knowledge management

We support you with our expertise in creating a dynamic knowledge platform that is optimally tailored to your company.

Diverse people in spacious office while discussing work questions
Service

Managed SOC for your Microsoft Environment

Use a Microsoft-based managed SOC to detect threats early, respond to incidents in a targeted manner, and reduce the burden on internal resources.

business people and lawyers discussing contract papers sitting at the table. Concepts of law, advice, legal services. in morning light
Service

Legal matter management in Microsoft 365

The Legal Matter Hub brings together matters, deadlines, documents and collaboration in Microsoft 365, supporting legal departments with structured processes and AI features

Businessmen work with stock market investments using smartphones to analyze trading data. smartphone with stock exchange graph on screen. Financial stock market
Service

Data Management & Data Science Consulting

With our data consulting solutions, we help you unlock the full potential of your data: from analysis and forecasting to process optimisation and successful AI projects

Luftbild Werk 2 von Hübner
Success Story

HÜBNER Group starts its AI journey

The HÜBNER Group has tested a key component of its AI strategy through the pilot phase of Microsoft 365 Copilot. The aim is to explore the potential for achieving efficiency gains.

Landqart AG, Headbild, Grüne Noten
Success Story

Landqart: Creating the Modern Workplace with M365

Using Microsoft strategically to create a modern workplace: from M365 migration and change and adoption measures to Teams governance and Power Platform automation.

Zwei Bauarbeiter begutachten eine Baustelle
Success Story

Kissling + Zbinden: Centralised working in ‘Projektraum 365’

Kissling + Zbinden has implemented ‘Projektraum 365’, which simplifies collaborative project work through centralisation and automation.

AdobeStock, zwei Männer im Büro im Austausch
Success Story

Lehmann&Voss: Successful transition to the cloud

With the introduction of M365, Lehmann&Voss has embarked on its digital journey to the cloud. A change and adoption strategy was central to the successful implementation.

Laptop auf Schreibtisch
Service

Endpoint Security & Patch Management with Microsoft Intune

Lighten your IT team's workload with automated patch management, clear security baselines, and centralized endpoint management via Microsoft Intune.

Young business woman working with computer while consulting some invoices and documents in the kitchen at home.
Service

Our document management system: the M365 Content Hub

Our Microsoft 365-based Content Hub provides you with an all-in-one solution for holistic content and document management.

Gebäude Kirchliche Zusatzversorgungskasse Rheinland-Westfalen und Gemeinsame Versorgungskasse für Pfarrer und Kirchenbeamte
Success Story

KZVK and VKPB: The M365 roll-out – with a lasting impact

KZVK and VKPB are taking a holistic approach to the roll-out of M365. This approach places people at the centre.